1. Introduction
Welcome to Neumatrix Technologies Private Limited (“Neumatrix Technologies”). Neumatrix Technologies is
committed to
respecting your online privacy and recognizes your need for appropriate protection and
management of any information you share with Neumatrix Technologies on neumatrixtech.com (the "Website").
2. Scope
This privacy policy (“Policy”) is an electronic record in the form of an electronic contract
formed under the Information Technology Act, 2000 and the rules made thereunder. This Policy
does not require any physical, electronic or digital signature. This Policy is a legally
binding
document between you and Neumatrix Technologies. The terms of this Policy will be effective upon your
acceptance of
the same by use of the website and will govern the relationship between you and Neumatrix Technologies for
your use
of the Website.
3. Website Details
This Website is operated by Iluminar Media Private Limited , For Neumatrix Technologies.city website, you
could
contact us by visiting: https://neumatrixtech.com/contact.html
4. Consent
By mere use of the Website, you expressly consent to Neumatrix Technologies’s use and disclosure of your
Personal
Information in accordance with this Policy. If you do not agree with the terms of this
Policy,
please do not use this Website. This Policy shall be deemed to be incorporated into the
Terms of
Use of the Website and shall be read in addition to the Terms of Use.
5. What Information Is Collected
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive
Personal
Data or Information) Rules, 2011 defines “Personal Information” as any information that
relates
to a natural person, which, either directly or indirectly, in combination with other
information
available or likely to be available with a body corporate, is capable of identifying such
person.
- For the purpose of this Policy, the term “Personal Information” shall mean any information
you
provide to Neumatrix Technologies and shall include, without limitation your name, phone number, your e-mail
address, your financial information such as bank account or credit card or debit card or
other
payment details, your email ID and password.
- For the purpose of this Policy, the term “Non-Personal Information” shall mean information
that
does not specifically identify an individual but includes information from you, such as the
type
of internet browser you use, mobile device you use, your computer or your mobile device’s
unique
device ID, the URL of the previous website you visited, your computer’s operating system,
your
Internet Service Provider (ISP) and your Internet Protocol (IP) address. Neumatrix Technologies may also
collect
Non-Personal Information that you voluntarily provide, such as information included in
response
to a questionnaire or a survey conducted by Neumatrix Technologies.
5.Collection of Information
- Neumatrix Technologies may collect information from you when you register on the Website through your
Facebook
account or e-mail account, when you use the features on the Website, when you participate in
surveys conducted by Neumatrix Technologies on the Website and when you carry out transactions on the Website
- Neumatrix Technologies may use cookies to monitor the Website usage including, without limitation, to provide
useful features to simplify your experience when you return to the Website, like remembering
your login ID and certain Personal Information and to deliver relevant content based on your
preferences, usage patterns and location.
- You may be also required to provide your credit/debit card details. Neumatrix Technologies will use this
information only for billing purposes. For your convenience and if permitted by you, Neumatrix Technologies
will
save the billing information in the event you would like to carry out any other transaction
on
the Website again.
- When you access the Website through a mobile device, you will have the option of downloading
the
mobile application of Neumatrix Technologies. In case you download the mobile application you will be asked
if you
would want to share your contact list with Neumatrix Technologies. You may choose not to share your contact
list
with Neumatrix Technologies, however in case you chose to share your contact lit with Neumatrix Technologies, Neumatrix Technologies shall have
access to
and store your contact list.
- You may use the Website without providing Neumatrix Technologies any Personal Information about yourself.
However,
you may not be able to access certain services of the Websites in case you choose to do so.
6. Use of Information
Neumatrix Technologies uses your Personal and Non-Personal Information for certain purposes including but not
limited to:
- Request access to your personal data. The right to access, update or delete the information
we
have on you. Whenever made possible, you can access, update or request deletion of your
personal
data directly within your account settings section. If you are unable to perform these
actions
yourself, please contact us to assist you at contact@neumatrixtech.com
- Object to processing of your personal data. This right exists where we are relying on a
legitimate interest as the legal basis for our processing and there is something about your
particular situation, which makes you want to object to our processing of your personal data
on
this ground. You can raise an objection by contacting us at contact@neumatrixtech.com.
- Request erasure / deletion of your personal data. You have the right to ask us to delete or
remove personal data when there is no good reason for us to continue processing it. If you
request the deletion of your data, we may not be able to provide you with access to certain
specific functionalities of the service. You can request the deletion of your personal data
by
sending us an email at contact@neumatrixtech.com with the subject "Delete Account
Data".
11. Limitation of Liability
- Neumatrix Technologies is not responsible for any breach of security or for any actions or inactions of any
third
parties that receive your Personal Information.
- Notwithstanding anything contained in this Policy or elsewhere, Neumatrix Technologies shall not be held
responsible for any loss, damage or misuse of your Personal Information, if such loss,
damage or
misuse is attributable to a Force Majeure Event (as defined below).
- A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Neumatrix Technologies
and
shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil
commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war,
acts of
government, computer hacking, civil disturbances, unauthorised access to computer data and
storage device, computer crashes, breach of security and encryption, and any other similar
events not within the control of Neumatrix Technologies and which Neumatrix Technologies is not able to overcome.
12. Diversity And Equal opportunity Policy
We have also opted for diversity and equal opportunity policy.
13. Opt-Out
You have the option to 'opt-out' of all Neumatrix Technologies’s newsletters and other general e-mail
marketing
communications by way of links provided at the bottom of each mailer. Neumatrix Technologies respects your
privacy
and in the event that you choose to not receive such mailers, it shall take all adequate
steps
to remove you from such lists.
14. Changes to this Policy
Neumatrix Technologies reserves the right to update, change or modify this Policy at any time. The Policy
shall come
to effect from the date of such update, change or modification.
15. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under and the
Consumer
Protection (E-Commerce) Rules 2020, the contact details of the Grievance Officer
are
provided below
E-mail: contact@neumatrixtech.com
16. How to Contact Us
If you have questions or concerns about this Policy, please contact us at contact@neumatrixtech.com.